Returns & Refunds
All products must be inspected immediately upon delivery.
Damaged or Defective Items
All products must be inspected upon delivery.
If your item arrives damaged or has a manufacturing defect, you must notify us within 5 calendar days of the confirmed delivery date and provide clear photos of:
- The damaged product
- The outer packaging
- Shipping labels
Once verified, we will arrange for replacement parts or a full unit replacement, as applicable.
Damaged items should not be discarded until further instructions are provided.
Non-Quality Related Returns
At this time, we do not accept returns or refunds for reasons unrelated to product quality.
Please review product specifications carefully before placing your order.
General Conditions
- Unauthorized returns will not be accepted.
- All claims are subject to verification.
- Installed, assembled, or altered items are not eligible for return.